BBC reports: Desktop banking use falls, as users switch to apps

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Why is anyone surprised by this? If all the banking sites are as bad as the abysmal Co-op bank‘s recent improved online banking efforts.

Screen Shot 2016-07-25 at 14.11.38

Responsive design? Never heard of it. There is a Next button and a Help link in there somewhere. You will find them eventually. They ask you to change your password. Insisting it needs to be at least a certain length and contain certain characters. Yes there is an upper limit to how long it can be but they are not going to tell you what that is – you will figure it out eventually.

Once you have entered your Username, Password and security code you are welcomed into their warm embrace….

Screen Shot 2016-07-25 at 14.20.37

…where you can play hunt the OK button. There is not much empty space available on this page so they had to hide the OK button. You will find it eventually.

With the mobile app…. Enter 6 digits and tap Log in…

IMG_0141

Simples!

Resolving Liquid and Hyperwords errors – com.hyperwords.liquidwordsfree

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Even on a Mac things can go awry. The nifty Liquid app was spewing out errors in the Console…

com.apple.xpc.launchd: (com.hyperwords.liquidwordsfree) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.

Console errors

Others have observed that just deleting the Liquid app will not remove the errors. You will need to dig a little deeper and delete…

com.hyperwords.liquidwordsfree from the Containers folder in your Library

~/Library/Containers

com.hyperwords.liquidwordsfree.plist from the Preferences folder in your Library

~/Library/Preferences

com.hyperwords.liquidwordsfree from the system’s…

/private/var/folders/vx/qbl8t4dn1dsbjqc4_67vymg80000gn

(that last bit may be different for you).

If you have trouble finding these folders the nifty PopClip app can, once you have selected the text, offer you a folder icon that will take you straight to the desired location.

Alternatively the nifty Hazel app will find all those extraneous files, when you have moved the main app to the Trash, and ask if you want to delete those too.

Once it is all cleared out a fresh install from the App Store and all is well again.

Today’s secret word is Nifty.