It is a full time job trying to keep up with all of the stuff being made freely available, or at a goodly discount, to help people through their locked-down existence. For example Sound On Sound are maintaining a list of software deals available on noisy stuff. One such deal was from Heavyocity who produced a #StayHome instrument for Kontakt.

 

They asked for a $10 donation for UNICEF et al or it was available for free. Who can resist things that so delightfully bleep and bonk?

So I fill in their form to make an account – because how can you possibly buy anything without setting up an account and providing all your personal details these days? I am then sent off to PayPal to make the purchase/donation. I log in to my PayPal account but my money is rejected and I am sent back to Heavyocity with red text on my details. Red text is never a good thing. Apparently the email address I use for my PayPal account does not match the email address I used for my Heavyocity account. Who knew that was a thing? I can think of five domains I own and can use for email (there are probably more) and for most of them I will use a multitude of addresses as befits my needs. So I am a little peeved that Heavyocity has taken it upon themselves to specify which email address I should use.

Not to worry I shall just use my bank debit card. I am sent back to PayPal where I am now a guest. Before I can make my purchase/donation PayPal demands that I provide my phone number. I have had a PayPal account for many years and have never given them my phone number – which suggests that they do not really need it and so I never will. So declining to give them my phone number I return to the Heavyocity site to see if we can resolve this problem. Alas there Get In Touch and Contact Us links just take you to their Zendesk support pages with no obvious way to actually get in touch and contact them. As I do not do the whole TweetyBook thing that was not an option either.

So I just gave up and downloaded it for free.  It is very good.

 

But don’t get me started on PayPal:

A promo code you say?  Let me just type that in…..